Official Privacy & Data Protection

গোপনীয়তা নীতি

How MyBDCash collects, protects, uses, and manages your personal data and account deletion requests.

কার্যকর তারিখ: November 14, 2026 Last Updated: November 14, 2026

Data Security

End-to-end TLS encryption, hashed passwords, and strict authorization gates.

AML & Compliance

Full adherence to cross-border financial recordkeeping and KYC standards.

Account Deletion

User-controlled deletion in-app or via our public request portal with soft-delete protection.

1. Introduction & Overview

Welcome to MyBDCash. We are committed to protecting your privacy and providing transparent, secure remittance and mobile recharge services. This Privacy Policy explains our data practices, how we protect your personal and financial details, and how you can exercise your rights.

2. Information Collected

We collect only information necessary to deliver and secure our financial transfer services:

  • Account Details: Full name, verified mobile number, email address, country of residence, and securely hashed passwords.
  • KYC Verification: National ID or passport number, document images, and profile photograph where required by financial compliance.
  • Beneficiary & Transfer Details: Beneficiary names, mobile wallet numbers (bKash, Nagad, Rocket) or bank details, payment receipts, and transfer instructions.
  • Mobile Recharge Data: Recipient mobile number, operator selection, and top-up packages.
  • Device & Usage Data: IP address, device user-agent, and secure session identifiers.

3. How Information Is Used

Your data is processed strictly to execute remittances, perform identity verification via SMS OTP, fulfill airtime recharges, comply with AML/CFT regulatory requirements, and provide dedicated customer assistance.

4. Data Storage, Security & Sharing

All data in transit is encrypted using TLS/HTTPS. We do not sell user data. Information is shared strictly with authorized payout partners in Bangladesh and secure SMS providers to fulfill transactions.

5. Data Retention & Account Deletion

You may initiate account deletion at any time from within the application or via our public deletion request page. Account deletion operates as a soft delete: your active session, login access, and user profile are immediately deactivated, while historical financial transaction records are retained in compliance with statutory financial audit obligations.

6. Contact Us

If you have any questions or requests regarding your data, contact us at support.mybdcash@gmail.com or via phone/WhatsApp at +8801327979588.

Looking to delete your account?

You can delete your account directly inside the app, or submit a request if you cannot log in.

Deletion Request Page